Privacy Policy – VakantieZeeland.com / holidayzeeland.com

Last updated: 28 March 2025

At VakantieZeeland.com, we care deeply about your privacy and the protection of your personal data. In this privacy policy, we explain what personal information we collect, why we collect it, and how we handle it carefully in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

1. Who are we?

VakantieZeeland.com
Company address: Vrijlandstraat 79, 4337 EC Middelburg, The Netherlands
Email: info@vakantiezeeland.com
Phone: +31 (0) 118-74402557567441

2. What personal data do we collect and why?

Data collected through our forms:

Full name
Email address
Phone number
Address
Group size (number of persons)
Arrival and departure dates

Why we collect your data:

We use this data for the following purposes:

To process bookings and reservations
To provide customer service and respond to inquiries
To send newsletters and promotional messages (if you have subscribed)
To comply with financial and legal obligations

3. Sharing your data with third parties

We may share your personal information with trusted third-party service providers to ensure the proper functioning of our services. Where required, we have data processing agreements in place.

We work with the following providers:

Recranet (booking and hosting platform)
Mollie (payment processing)
Google Analytics 4 (website analytics)
Email marketing provider (if applicable)

These parties only have access to your data as needed to perform their tasks and are required to process your data in compliance with GDPR.

4. Cookies

We use cookies on our website for various purposes.

Types of cookies we use:

Functional cookies – to ensure the basic functionality of our website
Analytical cookies – to analyze website performance and usage (Google Analytics 4)
Marketing cookies – to deliver personalized ads through platforms like Google Ads or Facebook Pixel

When you visit our website for the first time, a cookie banner will appear, allowing you to manage your cookie preferences.

5. Data retention

We retain your data only for as long as necessary for the purposes stated above.

Booking data: up to 5 years (legal retention requirement)
Contact form submissions: up to 12 months
Newsletter subscriptions: until you unsubscribe or a maximum of 12 months after the last contact

6. How we protect your data

We implement appropriate technical and organizational measures to safeguard your personal data, including:

SSL encryption (secure https connection)
Access limited to authorized staff only
Encrypted and secure servers
Regular software updates and backups
Firewall and malware protection

7. Your rights under GDPR

Under the European General Data Protection Regulation (GDPR), you have the right to:

Request access to the data we hold about you
Correct or delete your data
Object to or restrict how we process your data
Withdraw consent (if applicable)
Receive a copy of your data in a portable format (data portability)

To exercise any of these rights, please contact us at: info@vakantiezeeland.com

8. Complaints

If you believe that we are handling your personal data improperly or unlawfully, we encourage you to contact us.

Not satisfied with our response? You may submit a complaint to the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens (Dutch DPA)

9. Changes to this privacy policy

VakantieZeeland.com reserves the right to change this privacy policy at any time. The latest version will always be available on our website. We recommend reviewing it regularly for any updates.